If you came here expecting a review out of the ordinary—a silver lining to the bleak reviews you must surely have seen already, then you are in the wrong place. Please take a moment to read this review. Like the others on the page, I hope it serves to steer you in a better direction and towards a better company. E-Z Movers as an entity, from top to bottom, was a shining example of unprofessionalism, dishonesty, and callousness, with a “customer last” mindset. The Sale: My first conversation with Greg Davis from E-Z was pleasant. He was honest, straightforward, and struck me as a man of his word. We discussed pricing, inventory, and estimated scheduling. He gave me his personal work line to call if I had any trouble, and assured me the move would be easy and pain-free. The sale was smooth—a well-rehearsed dance, fully practiced time and time again, a trap to lure unsuspecting customers. And it worked, the sale was made. The Pickup: E-Z Movers arrived to my home in an 18-wheeler truck, but with only 1 man at the helm. For a cross country move, with two bedrooms’ worth of belongings—you do the math. What I had hoped would be a quick and easy process, immediately took a turn. With only 1 mover, I was forced to personally help him move my belongings onto the truck. I haven’t yet looked up minimum wage rates or union fees, but I can assure you, there was no discount for my service. Moving can be hard, I may have been able to look past this inconvenience had it not been for the absolute incompetence and bigotry spewing from the mouth of this mover—a direct representative of E-Z. The slew of racial jokes, comments, and statements barred no regard for anyone in his presence. The pure anti-Semitism and apparent hate for African-Americans made me want to cancel my order on the spot. My suggestion—if you find yourself in a position to pay this company for your move and you are not a white male, don’t. Go elsewhere. The Limbo: Once the truck left our driveway, our belongings descended into a virtual limbo. Our original estimate of 10 days was quickly transitioned to the maximum 21 business day estimate. We were told numerous reasons at this point. First, our mover failed to turn in his portion of the moving paperwork, so our belongings sat in storage. Next, we were told our belongings were in Chicago one day, and California the next. We never did get a straight answer. A Call to E-Z: At this point we were nervous. Nervous that our goods were stolen, lost, broken—it was impossible to truly know. I made a call to Greg Davis. As gracious as he was in the past, this time proved to be different. Not only was he unresponsive and generally unknowledgeable about the business he claimed to represent, he took an argumentative stance and chose to yell at me instead of assist me. I was shocked and appalled by his position and his words over the phone. He didn’t know where our things where, nor did he care. At this juncture, I chose to call again, but this time I requested to speak with a manager. Generally speaking, those in charge are generally more responsible—wrong again. This gentleman was even worse than Greg Davis. He yelled at me, yelled at my girlfriend, and told us to “get over it” and that our things will “get there when they get there.” We were stuck. They had our things and there was nothing we could do. Day 21-The Delivery: Only hours away from calling the Department of Transportation and the Police to report a Grand Theft, our belongings arrived. Fuming from this already awful process, the delivery was fortunately easy and indeed a bright spot in this company. The man who delivered, Georgi Donev, was quick, friendly, and didn’t charge extra. He got the job done in a degree which based upon the rest of this company, should elevate him to management. If there was anyone silver lining to be had in this entire process, he was it. E-Z Movers is deceitful, aggressive, and overall—the worst moving company you can possibly go with. My advice, choose anyone but them. I hope this helps.
My husband worked for them for a brief time and they rip off the workers as well. Nothing but con artists through and through.
I confirm everything they only are scam...they rob your money ,that's all they do
Ez movers out of IL. is nothing but a SCAM and a FRAUD!
Do Not use them! They tried to bully us into paying $700 more than the estimate because they said we had 10 more boxes than they thought. Said "oh, well you have a mattress so that's extra." Duh, if I said I have a bed than yeah I have a mattress. Any professional company should know this.
They would not fix the price or give us our deposit back even though we didn't sign a contract!!! The guys who showed up to move us were two nice young Greeks who barely spoke English and were in a uhaul with AZ plates and with someone else's stuff already in it! Also, said it would take TEN business days to get my property.
I didn't let them take anything out of my apartment!!!!!!! Don't either :(